DELIVERY POLICY
Delivery Policy
Welcome to our company’s website. By using our site, you agree to the following terms, which you should read carefully.
DELIVERY TIME FRAMES
The hours of operation of the store are as shown in the table below.
WEEKDAY |
FROM |
TO |
MONDAY |
10:00 |
18:00 |
TUESDAY |
10:00 |
18:00 |
WEDNESDAY |
10:00 |
18:00 |
THURSDAY |
10:00 |
18:00 |
FRIDAY |
10:00 |
18:00 |
SATURDAY |
10:00 |
14:00 |
SUNDAY |
CLOSED |
CLOSED |
As a result, Deliveries will be made as follows: Orders that have been processed before 12:00 noon will be delivered on the same day. The rest, around noon the next business day.
COST OF DELIVERY
For now, we accept delivery orders only for main Towns, Nicosia, Limassol, Larnaca, Paphos and Paralimni. The cost of Delivery is at €5.00 per product. For delivery orders outside above-mentioned Towns or other areas, please check the table below.
TOWN/AREA DISTRICT FEE
Nicosia €5,00
Limassol €5,00
Larnaca €5,00
Paphos €5,00
Paralimni €5,00
Ag. Dometios Nicosia €5,00
Aglantzia Nicosia €5,00
Geri Nicosia €5,00
Engomi Nicosia €5,00
Lakatamia Nicosia €5,00
Latsia Nicosia €5,00
Pallouriotissa Nicosia €5,00
Anthoupolis Nicosia €5,00
Germasogia Limassol €5,00
Ag. Athanasios Limassol €5,00
Mesa Geitonia Limassol €5,00
Ipsonas Limassol €5,00
Kato Polemidia Limassol €5,00
Pano Polemidia Limassol €5,00
Mouttagiaka Tourist Limassol €5,00
Ag. Tichonas Tourist Limassol €5,00
Dromolaxia Larnaca €5,00
Aradippou Larnaca €5,00
Oroklini Larnaca €5,00
Meneou Larnaca €5,00
Pyla Tourist Larnaca €5,00
Chlorakas Paphos €5,00
Geroskipou Paphos €5,00
Koloni Paphos €5,00
Dasaki Achnas Famagusta €5,00
Avgorou Famagusta €5,00
Vrysoules Famagusta €5,00
Liopetri Famagusta €5,00
Xylofagou Famagusta €5,00
Frenaros Famagusta €5,00
Sotira Famagusta €5,00
Agia Napa Famagusta €5,00
Protaras Famagusta €5,00
Derynia Famagusta €5,00
OTHER DELIVERY-PROCESS CLARIFICATIONS
• Deliveries are always confirmed by telephone contact with the recipient. In the absence of the recipient, we contact the sender for further information.
• Products can be differentiated according to season and availability. If the flowers you chose are out of season (or any other product such as a pot, jar, base, etc.) or the color of the flower is not available, then it will be replaced with something similar of the same or higher value. If this change significantly affects the image of the product you ordered, the customer care department will contact you to inform you and ask for your consent to complete your order.
• In case that the recipient does not accept to receive the flowers, there is no refund. However, you can pick up your order from our shop or -after communication with you- we can deliver it to a new address by charging an extra delivery cost only if needed.
• In case that the recipient is absent despite the telephone communication that always precedes the delivery, the order returns to our shop. You are notified by telephone and either you receive the product from our shop or your order is resent (upon further communication with the recipient) and you are charged the extra shipping cost.
POLITICAL DELIVERY
The delivery is done on the same day if the product is available and payment received before 12:00 noon.
From order’s data we contact the sender to inform for any delays, changes in colors or patterns / designs.